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Financial services companies are having a field day with our lack of investor education
and general impatience with anything that is too complex or time-consuming.
They charge back-end fees that are apparently “painless” for customers, because
we typically don’t even know how much we are paying or believe that we are
paying nothing, therefore why fret over it? It is unheard of in any other
business. Imagine you didn’t know how much your electric or phone bills were
every month because they were automatically deducted from your bank account in
such a way that you would need to be a financial analyst to calculate. How do
they get away with it? And why doesn’t anyone do anything about it?
Well,
it is a pretty simple explanation actually. Since our investments and savings
typically gain value through interest or stock gains, it is very easy for
financial services companies to skim a few pennies of every dollar in a way
that we never really notice it. It has become the norm, that is “how business
is done” and we have to accept it. We are so consumed with the all-important
number of account value – did I make money or lose money and how much? That is
understandable. After all, to grow our assets is the primary goal of investing.
However, by being so focused on our returns, we become guinea pigs for
marketing machines that play on our greed and fantasy. While you fantasize
about that new house or how you can retire early, financial services executives
are buying yachts and retiring earlier than you on your dollar! While you are
too busy working your tail off to send your kids to college and too tired to
take the time to understand how investing works, financial companies are
charging you hidden fees while they use your money to make loans to other
people for additional fees. Amazing business, isn’t it?
There
is a hot political debate going on in Washington dealing with an issue called
“Full Disclosure.” Basically, it is meant to keep banks and fund managers
honest by requiring them to disclose information about their fees to investors.
These financial companies fight tooth and nail, spending millions of dollars
lobbying against such laws, because they know a marketing tactic that consumers
are victims of every single day – “What you don’t know won’t hurt you.” And
what you don’t know is how much you are paying for a service that usually comes
with no guaranteed results. That means you pay them if you make money, and you
also pay them if you lose money. Got that straight right – they don’t just earn
when your assets grow – they earn either which way. Regarding Full Disclosure,
where and how that takes place is almost comical. Listen to this one: on page
50 of a 50-page fund prospectus, which is a pamphlet that explains how the fund
manager handles your money, there is a chart of expense ratios that explain
what percentage of your assets the fund manager gets paid. Now let’s be honest.
Have you ever read a prospectus from cover to cover? What percentage of people
gets past Page 3 of a 50-page prospectus, if they even open it in the first
place? Try less than 5%. Assuming that you did get that far, how is one
supposed to go about translating complicated tables into an answer to the
simple question, “How much am I paying for this service?” Can someone please
give me a direct answer, a dollar amount for how much I paid this past quarter
to the service provider, how much I paid this year so far, how much I paid
since I opened this account. Hey, wait a minute…what about our account
statements? Why don’t they just report this basic information there, like on
our phone bills, in a statement? Surely financial services companies have the
information. Well, don’t hold your breathe for the day when that happens. It
would be far too damaging to an industry that is already on the rocks after the
past few years of disappointing investment returns.
Here
is a quick case study that may get the point across. Put yourself in the
position of this investor. Let’s suppose that you earned 13.5% in one year on a
$100,000 investment, say back in the high-flying dot-com era. Great news, but
you probably never stopped to think about how much money the fund management
company and your broker were paid because you were too busy salivating over the
$13,500 you just gained and planning the next big killing! Had you known that
the firm was paid out $1,725 from your funds, you still may not have flinched
because, hey you still achieved a promising gain, right? But what if your
account lost 10% the following year…would you still be comfortable with your
account balance now at $113,500 knowing that you just paid $1,350 in fees to a
broker?
Not
off the hook so quickly. So soon we forget. Do not be so quick to trust your
precious and hard-earned assets with just any advisor or fund manager. Here are
some straightforward questions that we suggest you ask your advisor and get the
answers in simple written form.
How much have you and your
firm gotten paid from my account since inception?
What has my average expense
ratio been over the past three years?
What are the current expense
ratio of all of the funds that I now hold?
As far as 529 plans go, how their
fees compare to general mutual funds typically depends on whether or not they
are sold through an advisor. Some 529 plans offer funds for as little as 25
basis points, which means .25% of your account balance, while others charge as
much as 200 basis points or 2% of your account balance. Either way, be wary of
funds with high fees that promise great returns. History shows that funds with
lower expense ratios significantly outperform similar funds with higher
expenses. 401kid’s website (www.401kid.com)
has a breakdown of all 529 plans and provides objective ratings based on
relevant criteria, such as contribution ranges, plan expenses, and tax
benefits.
Click here to see which
529 plan best suits your family.
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